Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
In our commitment to customer satisfaction, we have established a straightforward refund and returns policy. This policy not only provides clarity but also ensures that our customers feel secure in their purchases. Understanding the process can help alleviate any concerns regarding returns.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
The Refund and Returns Policy details can be found on our website.
We encourage customers to contact us if they have questions about the Refund and Returns Policy.
Our Refund and Returns Policy is here to ensure you feel secure in your transactions.
Make sure to understand our Refund and Returns Policy before finalising your order.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional |Non-returnable items:
Returning items that are not eligible may lead to disappointment. Therefore, it’s vital to read our policy thoroughly before making a purchase. If you have any questions about whether a product is returnable, please reach out to our customer service team.
To complete your return, we require a receipt or proof of purchase.
Following the Refund and Returns Policy helps prevent misunderstandings.
The Refund and Returns Policy applies to both online and in-store purchases.
Keep our Refund and Returns Policy in mind when shopping with us.
We stand by our Refund and Returns Policy to ensure a smooth shopping experience.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Through the Refund and Returns Policy, we create a trustworthy environment for shoppers.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1-3 working days.
In cases where you have not received your refund, we recommend keeping a detailed record of your transactions. For instance, noting down the dates of your requests and communications with our team can provide clarity and help expedite the process.
For any further information please contact:- [email protected]
For returns please send to: Unit 6, Heath road, Skegness, Lincs, PE25 3ST